Terms and conditions

Terms and conditions



PayPal is the simplest and safest way to purchase on our website , in fact we do not carry out transactions on our site nor do we store your credit card numbers for security reasons.

PayPal, an eBay group company, allows the sending and receiving of online payments to all companies or private users who have an email address. Transactions made with PayPal are secure. With PayPal, purchasing on the Internet is more convenient and advantageous than ever. For further information visit paypal.com .

How to use PayPal for your purchases

After selecting the products, at the end of the purchase procedure, you will be redirected to the PayPal system in order to make your credit card payment in complete security.

Your personal information is processed exclusively by PayPal servers and protected by an effective protection system, both physically and electronically. To further protect your credit card and bank account numbers, we do not directly connect firewall-protected servers to the Internet. It is not necessary to have a PayPal account to pay by credit card.

Payment by advance bank transfer

The bank transfer can be made from any country in the euro area. In this regard, we inform you that we can proceed with processing the order only after receiving a copy of the bank transfer order.

If you want to pay by bank transfer, during the purchase procedure select the bank transfer payment option. Confirm and print your order immediately.


The cost of shipping is calculated online by our system automatically at the time of purchase, based on the weight of the products in your cart.

Delivery time

We undertake to deliver your order within 2-3 days for Italy and 5-7 working days from the order date for European Union countries . It is important to point out that delivery times may be subject to variations due to causes beyond our control, i.e. due to force majeure, critical traffic and road conditions in general or by action of the authorities.

Delivery will take place every day from Monday to Friday, excluding public holidays, during office hours (from 8.30am to 12.30pm and from 3.30pm to 7.30pm).

For deliveries to America, shipping times vary from 7 to 12 days .

To facilitate delivery, if you can, indicate an address where someone is always present for collection, for example an office or shop you trust.

Attention: If the package delivered to you appears damaged, please refuse it and include the words " damaged package " on the document that the courier will have you sign.

Remote areas

A shipping surcharge applies when the delivery destination location is remote.

Remote includes islands and plateaus, a zip code that is difficult to serve, or a city that is distant, inaccessible, or rarely served.

Returns and refunds

Pursuant to Legislative Decree 206/05, the Consumer has the right to withdraw from the contract and return the goods within 10 working days of receiving the goods.

The notice of withdrawal by registered mail with return receipt must be received within a period of no more than 10 working days at the following address: Cioffi Bruna Via Chiunzi 1/a 84010 Ravello

This communication may also be anticipated via fax, telegram, telex and e-mail, provided it is confirmed by registered letter with return receipt within 48 hours.

The products subject to reconsideration must be returned by the Consumer, in a condition of total integrity, to the same address used for the registered letter, within 10 working days of receipt of the goods.

Once we have received the goods and verified their integrity, we will credit the Consumer with the sum paid, with the exception of shipping costs, which will in any case remain the responsibility of the Consumer.

The refund will take place as quickly as possible and in any case within 30 days. The right of withdrawal does not apply to perishable products.

Attention : Customers who purchase with a VAT number cannot exercise the right of withdrawal.